Privacy Policy

1. Data Controller

The data controller for personal data collected through this website is Daily Step Flow, Ul. Josipa Jovića 23A, 21000 Split, Croatia. You can contact us regarding data protection matters at: info@aily-step-flow.com or by phone at +385 91 637 0822.

2. What Personal Data We Collect

We collect personal data only when you actively provide it to us. This occurs in the following situations:

• When you submit the contact form on our website: we collect your name, email address, phone number (optional), and the content of your message.
• When you communicate with us by email or phone: we retain the content of that communication.
• Through cookies and similar technologies: see our Cookie Policy for details.

We do not collect sensitive personal data (such as health information, financial account details, or identification numbers) through this website.

3. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Consent (Art. 6(1)(a)): When you submit the contact form and check the consent box, you consent to us processing your data to respond to your inquiry.
• Legitimate interests (Art. 6(1)(f)): For website analytics (where applicable) to understand how visitors use our site and improve its content.
• Legal obligation (Art. 6(1)(c)): Where we are required to retain records under applicable Croatian law.

4. How We Use Your Data

We use the personal data you provide exclusively for the following purposes:

• To respond to your inquiry or registration request
• To provide information about upcoming workshop dates and program details
• To maintain records of communications as required
• To improve the content and functionality of this website

We do not use your data for automated decision-making or profiling. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

5. Data Retention

We retain personal data submitted through the contact form for a period of two years from the date of submission, or for as long as necessary to fulfill the purpose for which it was collected. After this period, data is securely deleted. Communications relating to workshop participation may be retained for up to five years for administrative purposes.

6. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to restriction of processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to object: You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@aily-step-flow.com. We will respond within 30 days.

7. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka — AZOP) at www.azop.hr.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. Access to personal data is restricted to those who need it to respond to your inquiry.

9. Third-Party Services

This website may use Google Maps (for displaying our location) and Google Analytics (if analytics cookies are accepted). These services are provided by Google LLC and are subject to Google's Privacy Policy. We embed Google Maps using an iframe with no personal data transmitted unless you interact directly with the map.

10. Cookies

We use cookies on this website. Please refer to our Cookie Policy for detailed information about which cookies we use, their purpose, and how to manage your preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.

12. Contact

For any questions about this Privacy Policy or your personal data, contact us at:

• Email: info@aily-step-flow.com
• Phone: +385 91 637 0822
• Address: Ul. Josipa Jovića 23A, 21000 Split, Croatia